Shipping policy

Shipping Policy

Welcome to Grillsup.shop. We are committed to delivering your order safely and efficiently.

Processing Time

Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information.

Shipping Time

We offer free shipping on all orders.

Estimated delivery time is 5–8 business days after dispatch, depending on your location and carrier conditions.

Please note that delivery times may vary due to holidays, severe weather, or unexpected carrier delays.

Shipping Address

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team for assistance.

Contact Information

Grillsup
2917 Edith Ln, Haltom City, TX 76117, USA
Phone: +1 972-656-9124
Email: support@grillsup.shop